Payment Options

Acceptable credit cards are Visa, MasterCard and American Express.

Shipping

We ship UPS ground (orders under 1 lb. ship via USPS) to US addresses only. For international shipping, please go to our store finder to find a store or online site that will ship to your location. Pricing is based on weight and distance. Please call for any special shipping requests. Tracking notification sent to an email address by request.

Returns and exchanges

Fleurville will not accept any return or exchange without a Return Authorization Number written on the return. All returns must include a proof of purchase receipt from an Authorized Fleurville dealer.

We will be glad to make an exchange or credit your card for any item you are not happy within 14 days of purchase. The item must be in new, unused condition with original tags and packaging. Ship prepaid and insured back to us after getting a Return Authorization.

Shipping and handling on returned merchandise is non-refundable.

Please email returns@fleurville.com or call us at 866-510-8967 for return or exchange information.